Email

A Major Customer Service Faux Pas

Recently I received an email from a company that I had purchased product from. It was addressed, “Dear Former Customer…” As you can imagine the rest of the letter read, blah, blah, blah. I think once I hit the word “former,” my mind just got stuck.

Imagine, as you read an email, you know that [...]

Ditch GMail, AOL, MSN and Yahoo — Forever!

Did I get your attention? I sure hope so. This article isn’t really about ditching the the major free email services, but rather a way for me to highlight an extra way for small businesses ( and large ones too for that matter), to leverage free ways to promote their own business. [...]